What is an Internet Assessor at TELUS International?

Personalized Internet Assessor, also known as simply rater, is a search engine evaluator job at TELUS International's AI Community (formerly Lionbridge AI) whose client is Google. This project aims to improve its web search service. The core of this online job consists of evaluating web pages and search results for quality and relevance, but many other types of tasks are available. For example, you may be asked to rate the relevance of map results, images, and videos; evaluate how much an automated voice sounds natural or not; rate the utility of auto-completions and related queries; etc.

The Internet Assessor role is TELUS International AI Community's equivalent to the Yukon project at Appen. The word personalized means that these raters are also given the opportunity to opt-in for tasks that involve the use of personal data collected by Google (e.g. their search history or Google Drive files). Raters who opt-in for personalized tasks may receive more tasks in a month compared to other raters, but some evaluators prefer not to rate these types of tasks due to privacy concerns.

Internet assessors are also commonly known as Google raters. It is one of the best AI Community jobs where you can work online remotely.

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Internet Assessor Salary

The pay rate for personalized internet assessors at TELUS International usually ranges from $8/hour to $15/hour, depending on the rater's country. In the US, it may also vary by state.

Internet assessors earn by the hour and are paid on a monthly basis, no matter their locale or position type.

Job Requirements

To work as a personalized internet assessor, you must:

  • Be fluent in English and your local language, if you're applying from a non-English speaking country
  • Be living in the country for which you are applying for the last 5 consecutive years. This is because it is crucial that raters have familiarity with historical, news, and cultural affairs of their locale
  • Have a Gmail account
  • Be a daily user of Gmail and social media sites
  • Be comfortable working from home
  • Have a desktop/laptop and a smartphone (Android or iPhone) with a high-speed internet connection

Application Process

To apply for the Internet Assessor role at TELUS International, you must first check if there is an open position available in the country where you live. You can do so by visiting this page. Do not confuse it with the Personalized Internet Ads Assessor, which is another role related to the evaluation of ads.

In case the job is listed there, you can click on it to review the details of the position and then click on the Apply Now button at the top or bottom of the page.

In doing so, you will be redirected to TELUS International's Recruitment Application Wizard portal, where you will be prompted to create a new user account if you don't have one yet.

The application wizard will guide you to the pages in which you can enter the information for your application, such as your personal data, work experience and education. You must also attach your resume/CV in English and Proof of English Language competency.

Before submitting your application, you will be required to answer a pre-screening questionnaire that is basically designed to confirm that you meet the requirements of the job. Please note that, as a general rule, it is not recommended to mention that you are currently working on a similar opportunity with another company like Appen as there might be some conflict of interest that they don't make clear to applicants.

After submitting your application, it can take anywhere from a few days to even months until they review it. If you successfully pass the resume screening phase, they will get back to you to schedule the exam.

Internet Assessor Exam

The exam for the TELUS International internet assessor or personalized internet assessor position is based on these general guidelines, and consists of three parts:

  • Part 1 is a multiple-choice exam to test your understanding of the guidelines. Having good research skills is important to successfully complete this step. The reason is that your chances of passing this test will greatly increase if you can properly consult the guidelines to ensure that you are providing the correct answers.
  • Part 2 is a hands-on rating test where you will have to assign quality ratings to web pages based on your understanding of the guidelines. This is a bit more difficult than the first exam because the pages you will be requested to rate are not included in the guidelines, so it really simulates a real task.
  • Part 3 is also a hands-on evaluation test where you will have to assign relevance (or Needs Met) ratings to search results. This is considered the most difficult part because it involves mastering pretty much all aspects of the guidelines.

How to Prepare for the Internet Assessor Exam

First, download the internet assessor guidelines at the Search Evaluator Academy. This document is made publicly available by Google, so you can get a head start on your preparation by reading it in advance.

Then make sure to skim through our list of courses to check if there are any that meet your needs and budget. And remember, preparation is the key!