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Customer Service Rep - Disability Program

Are you an individual receiving Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI) looking for a rewarding job opportunity from the comfort of your home? My Employment Options, a leader in the Ticket to Work program, is excited to offer remote customer service positions tailored for you.

Responsibilities:

  • Handle inbound and outbound customer service calls professionally.

  • Assist customers with inquiries, complaints, and support issues.

  • Provide detailed information about products and services.

  • Maintain accurate and up-to-date records of customer interactions.

  • Work collaboratively with team members to ensure excellent service delivery.

Requirements:

  • Must be a recipient of SSDI or SSI benefits.

  • High school diploma or equivalent.

  • Strong communication skills, both verbal and written.

  • Basic computer skills and familiarity with email and internet navigation.

  • Ability to work independently in a home office environment.

  • Reliable internet connection and a quiet workspace.

Benefits:

  • Competitive pay.

  • Flexible working hours to accommodate your schedule.

  • Comprehensive training provided.

  • Long-term career support and development opportunities.

  • Participation in the Ticket to Work program, helping you achieve financial independence.

About My Employment Options (MEO):

My Employment Options has been empowering disabled job seekers for over 20 years through the free federal Ticket to Work program. MEO specializes in providing employment support to individuals on SSDI and SSI, offering a range of services including 1-on-1 job counseling, benefits counseling, and long-term career support.