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Customer Service Expert

Direct Interactions provides 100% remote contact center solutions, employing a distributed, home-based workforce across the US. Since 2007, the company has been dedicated to delivering exceptional customer service through flexible scheduling and a quality-first approach.


  • Handle inbound/outbound calls, chat, and email interactions.
  • Provide efficient, accurate, and empathetic customer service.
  • Demonstrate problem-solving skills and build positive rapports with customers.
  • Maintain high-level communication standards to meet client needs.


  • Strong communication and interpersonal skills.
  • Ability to solve problems and manage multiple tasks.
  • Reliable internet connection and a quiet workspace.
  • Previous customer service experience preferred.


  • Flexible scheduling.
  • Work from home.
  • Supportive team environment.

How to Apply: Interested candidates can apply through the Direct Interactions career portal.