Salesforce / HubSpot Administrator - Revenue Systems (SaaS)

Employer description and requirements

Role Title: Salesforce / HubSpot Administrator - Revenue Systems (SaaS)

Role Type: Contractor

Location: Remote

micro1 is engaging Salesforce / HubSpot Administrator - Revenue Systems (SaaS) experts to contribute to a dynamic customer project focused on operational excellence in CRM and revenue systems.

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.

You'll work inside a SaaS company's revenue stack where the operational logic has drifted out of alignment: rules that contradict each other, automations still firing against policy that was retired two years ago, the same customer sitting under two different legal names, permissions that don't match what the documentation says, and grey areas.

Scope of Work

Audit CRM and integrated revenue systems for contradictions, obsolete policies, duplicate records, and operational inconsistencies.

Analyze and resolve policy conflicts, deciding which business rules should take precedence and documenting clear, actionable reasoning.

Draft precise operational prompts outlining best practices for handling complex, real-world SaaS data scenarios.

Assess and reconcile underlying data to clarify the intended state across platforms and ensure consistency.

Document recommended changes as well as areas deliberately left unchanged, supported by sound operational judgment.

Evaluate and articulate the impact of proposed changes on connected tools such as billing, CPQ, ticketing, or integration platforms.

Contribute insights on system design, optimization, and sustainable CRM governance in a SaaS context.

Preferred Qualifications

4–6 years of hands-on CRM administration or implementation with Salesforce, HubSpot, Microsoft Dynamics 365, or comparable platforms.

Proven track record of real-world CRM build-outs, including implementations, migrations, consolidations, or rollouts led independently.

Extensive experience configuring fields, flows, validation rules, objects, and permission sets; certifications are appreciated but practical build experience is prioritized.

Working knowledge of at least two related revenue or operational systems (e.g., billing, subscription management, CPQ, ticketing, project tracking, integration middleware).

Comfort working in the data layer: SQL, APIs, system data models, and cross-system data reconciliation.

Background in SaaS environments, with a preference for regulated industries or multi-product complexity.

Excellent professional English communication skills, both written and verbal, especially in documenting technical reasoning and operational policy decisions.

Application screening questions

If moving forward, would you be able to review and sign the contract within 24 hours, and begin tasking within 24-48 hours of receiving your credentials?

What is your expected hourly rate in USD?

How many hours per week are you available to work?

Which best describes your hands-on relationship with the CRM at your most recent role?

Beyond the CRM, which of these have you configured or administered yourself? (Select all that apply)

Other published fields (read alongside the description):

Published hourly-rate fields: {'max': 80, 'min': 35}

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